How To Fix CRM_DAM_MESSAGES076 - No versions found for digital asset &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 076

• Message text: No versions found for digital asset &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES076 - No versions found for digital asset &1 ?

  The SAP error message CRM_DAM_MESSAGES076 ("No versions found for digital asset &1") typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to find any versions of a specified digital asset. This can happen for various reasons, and understanding the cause and potential solutions can help resolve the issue.
  Causes:
  
  Missing Digital Asset: The digital asset specified by the identifier (&1) may not exist in the system.
  No Versions Created: The digital asset exists, but no versions have been created for it. This can happen if the asset was created but not properly versioned.
  Authorization Issues: The user may not have the necessary permissions to view the digital asset or its versions.
  Data Inconsistency: There may be inconsistencies in the database or issues with the data model that prevent the system from retrieving the asset versions.
  Incorrect Asset ID: The asset ID provided may be incorrect or malformed.
  
  Solutions:
  
  
  Verify Asset Existence: Check if the digital asset with the specified ID exists in the system. You can do this by navigating to the digital asset management area in SAP CRM and searching for the asset.
  
  
  Check Versions: If the asset exists, verify whether any versions have been created. You can do this by checking the version history or details of the asset.
  
  
  Create a Version: If no versions exist, you may need to create a new version of the digital asset. This can typically be done through the asset management interface.
  
  
  Check Authorizations: Ensure that the user encountering the error has the necessary authorizations to access the digital asset and its versions. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  Review Input Parameters: Double-check the asset ID being used in the transaction or program that triggered the error. Ensure it is correctly formatted and corresponds to an existing asset.
  
  
  Consult Logs and Traces: If the issue persists, check the system logs and traces for any additional error messages or warnings that could provide more context about the problem.
  
  
  SAP Notes and Support: If none of the above solutions work, consider searching for relevant SAP Notes or reaching out to SAP Support for assistance. There may be known issues or patches available that address this specific error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing digital assets, such as CRMD_ORDER for managing CRM orders or CRMD_ORDERADM_H for accessing order administration.
  Documentation: Review SAP documentation related to Digital Asset Management (DAM) in CRM for best practices and guidelines on managing digital assets and their versions.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the error message CRM_DAM_MESSAGES076 effectively.