How To Fix CRM_DAM_MESSAGES074 - Status check not possible. No digital asset status maintained

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 074

• Message text: Status check not possible. No digital asset status maintained

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES074 - Status check not possible. No digital asset status maintained ?

  The SAP error message CRM_DAM_MESSAGES074 indicates that there is an issue with the status of a digital asset in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that a status check cannot be performed because no digital asset status has been maintained.
  Cause:
  
  Missing Status Maintenance: The primary cause of this error is that the digital asset in question does not have a status defined in the system. This could happen if the asset was created but not properly configured or if it was deleted or archived without updating its status.
  Configuration Issues: There may be issues in the configuration settings related to digital asset management in the SAP system.
  Data Inconsistencies: There could be inconsistencies in the data related to the digital asset, such as missing entries in the database.
  
  Solution:
  
  
  Check Digital Asset Status:
  
  Navigate to the digital asset management area in SAP CRM.
  Verify if the digital asset in question has a status assigned. If not, you will need to maintain a status for it.
  You can do this by editing the digital asset and assigning an appropriate status.
  
  
  
  Maintain Status in Configuration:
  
  If you are responsible for system configuration, ensure that the status settings for digital assets are correctly defined in the system.
  Check the configuration settings in the SAP Customizing Implementation Guide (IMG) under the relevant sections for digital asset management.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the digital asset records.
  Use transaction codes like SE11 to check the database tables related to digital assets and ensure that all necessary entries are present.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed guidance on managing digital assets and their statuses.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help you navigate digital asset management.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit digital assets, as lack of permissions can also lead to issues.
  
  By following these steps, you should be able to resolve the error and ensure that digital assets are properly managed within your SAP CRM system.