How To Fix CRM_DAM_MESSAGES057 - Mark exactly one digital asset status as EFFECTIVE

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_MESSAGES - messages of package CRM_DAM

• Message number: 057

• Message text: Mark exactly one digital asset status as EFFECTIVE

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_MESSAGES057 - Mark exactly one digital asset status as EFFECTIVE ?

  The SAP error message CRM_DAM_MESSAGES057 indicates that you are trying to mark more than one digital asset status as "EFFECTIVE" in the SAP Customer Relationship Management (CRM) system. This error typically arises when you attempt to activate multiple digital assets simultaneously, which is not allowed.
  Cause:
  The primary cause of this error is that the system requires only one digital asset to be marked as "EFFECTIVE" at a time. This is a design choice in SAP to ensure that there is a clear and singular effective version of a digital asset, preventing confusion and potential conflicts in asset management.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review the Digital Assets: Check the list of digital assets you are trying to mark as "EFFECTIVE". Ensure that you are only selecting one asset at a time.
  
  
  Select a Single Asset: If you have multiple assets selected, deselect all but one. You should only have one digital asset highlighted for the action.
  
  
  Mark as EFFECTIVE: After ensuring that only one asset is selected, proceed to mark that asset as "EFFECTIVE".
  
  
  Check for Existing EFFECTIVE Status: If the asset you are trying to mark is already marked as "EFFECTIVE", you may need to check if there are any other assets that are also marked as "EFFECTIVE" and change their status accordingly.
  
  
  Consult Documentation: If you are unsure about the process, refer to the SAP documentation or help resources related to digital asset management in CRM for further guidance.
  
  
  Related Information:
  
  Digital Asset Management (DAM): This is a component of SAP CRM that allows organizations to manage digital assets such as images, videos, and documents effectively.
  Status Management: Understanding the different statuses (like DRAFT, EFFECTIVE, INACTIVE) and their implications on digital assets is crucial for effective asset management.
  SAP Notes and Support: If the issue persists or if you encounter additional errors, consider checking SAP Notes or reaching out to SAP support for more tailored assistance.
  
  By following these steps, you should be able to resolve the error and successfully mark your digital asset as "EFFECTIVE".