How To Fix CRM_DAM_DAT_MESSAGES013 - Could not read salable flag from DB for digital asset type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_DAT_MESSAGES - messages with digital asset type relation

• Message number: 013

• Message text: Could not read salable flag from DB for digital asset type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_DAT_MESSAGES013 - Could not read salable flag from DB for digital asset type &1 ?

  The SAP error message CRM_DAM_DAT_MESSAGES013 indicates that the system encountered an issue while trying to read the "salable flag" from the database for a specific digital asset type. This error typically arises in the context of SAP Customer Relationship Management (CRM) and Digital Asset Management (DAM) functionalities.
  Cause:
  
  Database Issues: The database may not be accessible, or there could be a connectivity issue.
  Missing Data: The digital asset type specified may not have the salable flag set in the database, or the record may be missing.
  Configuration Issues: There may be configuration problems in the digital asset management settings or the specific asset type.
  Authorization Issues: The user may not have the necessary permissions to access the data related to the digital asset type.
  Corrupted Data: There could be corruption in the database entries related to the digital asset.
  
  Solution:
  
  Check Database Connectivity: Ensure that the database is up and running and that there are no connectivity issues.
  Verify Data Existence: Check if the digital asset type exists in the database and if the salable flag is correctly set. You can do this by querying the relevant database tables.
  Review Configuration: Go through the configuration settings for digital asset management to ensure everything is set up correctly.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the digital asset data.
  Data Consistency Check: Run consistency checks on the database to identify and rectify any corrupted entries.
  Consult SAP Notes: Look for any relevant SAP Notes or patches that may address this specific error message.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SE11 (Data Dictionary) to check the database tables or SE80 (Object Navigator) to review the related objects.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error message and any relevant logs.
  Documentation: Review SAP documentation related to Digital Asset Management and CRM for additional insights and troubleshooting steps.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.