How To Fix CRM_DAM_CHR_ACCESS013 - No description for char. : &1 language : &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_CHR_ACCESS - messages during characteristics access

• Message number: 013

• Message text: No description for char. : &1 language : &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_CHR_ACCESS013 - No description for char. : &1 language : &2 ?

  The SAP error message CRM_DAM_CHR_ACCESS013 typically indicates that there is a missing description for a characteristic in a specific language. This error often occurs in the context of SAP CRM (Customer Relationship Management) when trying to access or display characteristics that are not fully defined in the system.
  Cause:
  
  Missing Descriptions: The characteristic specified by &1 does not have a description in the language specified by &2. This can happen if the characteristic was created but not fully maintained for all required languages.
  Language Settings: The user’s language settings may not match the available descriptions in the system.
  Data Inconsistency: There may be inconsistencies in the data, such as missing translations or incomplete entries.
  
  Solution:
  
  
  Maintain Characteristic Descriptions:
  
  Go to the transaction code CT04 (Characteristic Maintenance).
  Enter the characteristic ID that corresponds to &1.
  Check if there is a description for the language specified by &2. If not, add the necessary description.
  
  
  
  Check Language Settings:
  
  Ensure that the user’s language settings are correctly configured. You can check this in the user profile settings.
  If the user needs to work in a different language, consider changing the logon language or adding the necessary translations.
  
  
  
  Data Consistency Check:
  
  Run consistency checks on the data to identify any other missing descriptions or inconsistencies.
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to investigate the underlying tables for missing entries.
  
  
  
  Transport Requests:
  
  If the characteristic was recently created or modified, ensure that the changes have been transported correctly to the relevant environment (e.g., from development to production).
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to characteristic maintenance and language settings for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  CT04: Characteristic Maintenance
  SE11: Data Dictionary
  SE16: Data Browser
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Manual: Refer to the SAP CRM user manual for more details on managing characteristics and translations.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance.