How To Fix CRM_DAM_AT_ADM008 - Cannot delete locked digital asset type &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_AT_ADM - Asset Type administration

• Message number: 008

• Message text: Cannot delete locked digital asset type &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_AT_ADM008 - Cannot delete locked digital asset type & ?

  The SAP error message CRM_DAM_AT_ADM008 indicates that there is an attempt to delete a digital asset type that is currently locked. This typically occurs in the context of SAP Customer Relationship Management (CRM) and Digital Asset Management (DAM) modules.
  Cause:
  The error is caused by one of the following reasons:
  
  Locked Asset Type: The digital asset type you are trying to delete is locked, which means it is currently in use or has been marked as not deletable due to certain constraints.
  Dependencies: There may be existing dependencies or references to the digital asset type that prevent its deletion.
  Authorization Issues: The user may not have the necessary permissions to delete the asset type.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Lock Status:
  
  Verify if the digital asset type is indeed locked. You can check the status in the relevant transaction or by using the appropriate report in SAP.
  
  
  
  Unlock the Asset Type:
  
  If you have the necessary permissions, you can unlock the asset type. This may involve using a specific transaction code or function to release the lock.
  
  
  
  Remove Dependencies:
  
  Identify any dependencies or references to the digital asset type. You may need to delete or modify these dependencies before you can delete the asset type.
  
  
  
  Check Authorizations:
  
  Ensure that you have the required authorizations to delete the digital asset type. If not, contact your system administrator to grant the necessary permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions related to digital asset management and the handling of locked asset types.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction related to digital asset management.
  SAP Notes: Check for any SAP Notes related to this error message for additional troubleshooting steps or patches.
  User Roles: Review user roles and profiles to ensure that the user attempting the deletion has the appropriate access rights.
  
  By following these steps, you should be able to address the error and successfully manage your digital asset types in SAP CRM.