How To Fix CRM_DAM_AT_ADM007 - Field "Salable" has been reset

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_DAM_AT_ADM - Asset Type administration

• Message number: 007

• Message text: Field "Salable" has been reset

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_DAM_AT_ADM007 - Field "Salable" has been reset ?

  The SAP error message CRM_DAM_AT_ADM007, which states that the field "Salable" has been reset, typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with product data or master data management. This error indicates that the system has reset the "Salable" status of a product, which can affect its availability for sales or other processes.
  Cause:
  
  Data Inconsistency: The "Salable" field may have been reset due to inconsistencies in the product data or master data. This can happen if there are conflicting entries or if the product is not properly configured in the system.
  Business Rules: Certain business rules or validations may trigger the reset of the "Salable" status. For example, if a product is marked as discontinued or if it does not meet specific criteria for being salable.
  User Actions: Manual changes made by users in the product master data or during a transaction could inadvertently reset the "Salable" status.
  System Configuration: Incorrect configuration in the CRM system or integration issues with other modules (like SAP ERP) can lead to this error.
  
  Solution:
  
  Check Product Data: Review the product master data to ensure that all required fields are correctly filled out and that there are no inconsistencies. Pay special attention to the "Salable" field and any related fields that might affect its status.
  Review Business Rules: Investigate any business rules or validations that might be causing the reset. Ensure that the product meets all necessary criteria to be marked as salable.
  Audit Changes: If the issue is related to user actions, check the change logs to identify who made the changes and what changes were made. This can help in understanding the cause of the reset.
  Consult Documentation: Refer to SAP documentation or notes related to the CRM module for any known issues or patches that might address this error.
  System Configuration: If the problem persists, review the system configuration settings related to product management and sales processes. Ensure that all settings are correctly configured.
  Contact SAP Support: If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They can provide more specific guidance based on your system configuration and version.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing CRM orders or MM02 for changing material master data.
  SAP Notes: Search for SAP Notes related to CRM_DAM_AT_ADM007 for any specific patches or updates that may address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to restore the "Salable" status of the affected product.