How To Fix CRM_CUMULATED_I100 - Logical key for both subobjects does not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CUMULATED_I - Error messages for quantity/value update

• Message number: 100

• Message text: Logical key for both subobjects does not match

What causes this issue?

A CUMULATED_I - entry should be added to an existing data record.
However, the logical keys for each record do match.

System Response

The record cannot be added to.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUMULATED_I100 - Logical key for both subobjects does not match ?

  The SAP error message CRM_CUMULATED_I100 indicates that there is a mismatch in the logical keys for both subobjects in a CRM (Customer Relationship Management) context. This typically occurs when there is an inconsistency in the data being processed, particularly when dealing with cumulative data or when trying to aggregate information from different subobjects.
  Cause:
  
  Data Inconsistency: The logical keys for the subobjects being processed do not match. This can happen if there are discrepancies in the data entries, such as different identifiers or keys being used for related records.
  Incorrect Configuration: There may be issues with the configuration of the CRM system, particularly in how subobjects are defined or related to each other.
  Data Migration Issues: If data has been migrated from another system or from legacy data, there may be inconsistencies in the logical keys.
  Custom Development: If there are custom developments or enhancements in the CRM system, they may not be handling the logical keys correctly.
  
  Solution:
  
  Check Data Consistency: Review the data entries for the subobjects involved. Ensure that the logical keys are correctly defined and match across the relevant records.
  Review Configuration: Check the configuration settings in the CRM system to ensure that the relationships between subobjects are correctly defined.
  Data Cleanup: If there are discrepancies found, perform data cleanup to correct the logical keys. This may involve updating records to ensure they match.
  Debugging: If the issue persists, consider debugging the process to identify where the mismatch is occurring. This may involve looking at the code or logic that processes the subobjects.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may address the issue.
  Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like SE11 (Data Dictionary) or SE80 (Object Navigator) to investigate the data structures and relationships.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or solutions related to this error.
  Testing: After making changes, ensure to test the system thoroughly to confirm that the issue has been resolved and that no new issues have been introduced.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.