How To Fix CRM_CUMULATED_I011 - Consistency check: Logical key does not match

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CUMULATED_I - Error messages for quantity/value update

• Message number: 011

• Message text: Consistency check: Logical key does not match

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CUMULATED_I011 - Consistency check: Logical key does not match ?

  The SAP error message CRM_CUMULATED_I011 indicates a consistency check failure where the logical key of a record does not match the expected value. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is a discrepancy in the data integrity of the records being processed.
  Cause:
  
  
  Data Inconsistency: The logical key of the object being processed does not match the expected logical key in the database. This can happen due to:
  
  Manual data manipulation or incorrect data entry.
  Data migration issues where records were not transferred correctly.
  Changes in the underlying data model that have not been reflected in the application layer.
  Corruption of data in the database.
  
  
  
  Custom Development: If there are custom enhancements or developments in the CRM system, they may inadvertently lead to inconsistencies in the logical keys.
  
  
  Integration Issues: If the CRM system is integrated with other systems (like ERP), inconsistencies can arise from data synchronization problems.
  
  
  Solution:
  
  
  Data Validation: Check the data integrity of the records involved. Ensure that the logical keys are correctly defined and match the expected values in the database.
  
  
  Reprocess the Data: If the error occurred during a specific transaction, try to reprocess the transaction after correcting any inconsistencies.
  
  
  Check Custom Code: If there are custom developments, review the code to ensure that it is correctly handling logical keys and not causing inconsistencies.
  
  
  Database Consistency Check: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for inconsistencies. You may need to run consistency checks or repair tools provided by SAP.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  Consult SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, data involved, and any custom developments.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, and SE37 (for function modules) to investigate the issue further.
  SAP Documentation: Review SAP documentation related to CRM data management and consistency checks.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.