How To Fix CRM_CT_CHANGE213 - Item &1: Change process cannot be executed as header contains errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 213

• Message text: Item &1: Change process cannot be executed as header contains errors

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE213 - Item &1: Change process cannot be executed as header contains errors ?

  The SAP error message CRM_CT_CHANGE213 indicates that there is an issue with the header of a change document in the CRM system, which prevents the change process from being executed. This error typically arises when there are inconsistencies or errors in the header data of the document you are trying to change.
  Cause:
  
  Header Data Errors: The header of the document may contain invalid or incomplete data. This could include missing mandatory fields, incorrect data formats, or values that do not meet the validation criteria.
  Status Issues: The document may be in a status that does not allow changes. For example, if the document is already completed or locked, changes may not be permitted.
  Authorization Issues: The user may not have the necessary authorizations to make changes to the document.
  Custom Validation Logic: There may be custom validation logic implemented in the system that is preventing the change due to specific business rules.
  
  Solution:
  
  Check Header Data: Review the header data of the document for any missing or incorrect information. Ensure that all mandatory fields are filled out correctly.
  Review Document Status: Check the status of the document to ensure it is in a state that allows changes. If it is locked or completed, you may need to unlock it or revert it to a previous state.
  Authorization Check: Verify that the user has the necessary permissions to make changes to the document. If not, contact your system administrator to adjust the authorizations.
  Debugging Custom Logic: If there are custom validations in place, you may need to debug the logic to identify what is causing the error. This may require assistance from a developer or SAP consultant.
  Transaction Logs: Check transaction logs or error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message. SAP frequently updates its knowledge base with solutions to common issues.
  Documentation: Review the documentation for the specific CRM module you are working with to understand the requirements for header data.
  Community Forums: Consider searching or posting in SAP community forums or support channels for additional insights from other users who may have encountered the same issue.
  
  If the problem persists after checking these areas, it may be necessary to involve your SAP support team or a consultant for further investigation.