How To Fix CRM_CT_CHANGE013 - Last prebilling of Item &1 is pending

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

• Message number: 013

• Message text: Last prebilling of Item &1 is pending

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CT_CHANGE013 - Last prebilling of Item &1 is pending ?

  The SAP error message CRM_CT_CHANGE013 indicates that there is a pending prebilling for a specific item in the CRM system. This typically occurs in scenarios where billing documents or transactions are being processed, and there are outstanding prebilling activities that need to be completed before further changes can be made to the item.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Pending Prebilling: There is an existing prebilling process that has not been completed for the item in question.
  Incomplete Billing Document: The billing document may not have been finalized or may be in a state that prevents further changes.
  System Lock: The item may be locked due to ongoing processes or transactions that are preventing modifications.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Prebilling Status:
  
  Navigate to the relevant transaction or document in the CRM system and check the status of the prebilling for the item. Ensure that all necessary prebilling activities are completed.
  
  
  
  Complete Pending Processes:
  
  If there are pending prebilling activities, complete them. This may involve finalizing the billing document or processing any outstanding transactions.
  
  
  
  Review Document Flow:
  
  Check the document flow for the item to identify any related documents that may be causing the issue. Ensure that all related documents are processed correctly.
  
  
  
  Unlock the Item:
  
  If the item is locked due to ongoing processes, you may need to unlock it. This can typically be done by completing or canceling the ongoing processes.
  
  
  
  Consult with Technical Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or technical support for further assistance. They may be able to provide insights into system-specific configurations or issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, VF01, or VF02 for billing document processing.
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address the issue.
  Documentation: Review SAP documentation on billing processes in CRM to understand the workflow and requirements for prebilling.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_CT_CHANGE013 error message.