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How To Fix CRM_CT_CHANGE011 - Enter Renewal Period Unit


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CT_CHANGE - Messages for UBB Change Processes

  • Message number: 011

  • Message text: Enter Renewal Period Unit

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CT_CHANGE011 - Enter Renewal Period Unit ?

    The SAP error message CRM_CT_CHANGE011 with the description "Enter Renewal Period Unit" typically occurs in the context of contract management within the SAP Customer Relationship Management (CRM) module. This error indicates that a required field for the renewal period unit has not been filled in when trying to create or modify a contract.

    Cause:

    The error is triggered when the system expects a value for the renewal period unit, which is a critical piece of information for managing contract renewals. This could happen due to:

    • The renewal period unit field being left blank.
    • Incorrect configuration or missing settings in the contract management module.
    • User error during data entry.

    Solution:

    To resolve the error, you can take the following steps:

    1. Check the Renewal Period Unit Field:

      • Ensure that the renewal period unit is filled in the relevant screen or transaction. This field typically specifies the unit of time for the renewal period (e.g., days, months, years).
    2. Review Contract Settings:

      • Navigate to the contract management settings in SAP and verify that the renewal period unit is correctly configured. This may involve checking the contract type settings or customizing options.
    3. User Input:

      • If you are entering data manually, double-check that you are providing all required information, including the renewal period unit.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on the contract management process and the required fields.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to contract management, such as CRMD_ORDER for managing contracts.
    • Customization: If you have access to the SAP Customizing Implementation Guide (IMG), you can explore the settings under Sales and Distribution > Basic Functions > Contract Management to ensure everything is set up correctly.
    • User Training: Ensure that users involved in contract management are adequately trained on the required fields and processes to minimize errors.

    By following these steps, you should be able to resolve the CRM_CT_CHANGE011 error and successfully manage contract renewals in SAP.

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