How To Fix CRM_CONTRACT040 - Releasable quantity exceeded. Item &1 split

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONTRACT - Messages for contracts

• Message number: 040

• Message text: Releasable quantity exceeded. Item &1 split

What causes this issue?

In contract &V2& there is only a releasable quantity of &SYST-MSGV4& for
product &V3&. You have entered a quantity that exceeds this. The special
conditions of the contract only apply for the releasable quantity.

System Response

The system splits the item into an item with reference to the contract
&V2& using the releasable quantity and an item without reference to a
contract for the remaining quantity.

How to fix this error?

Reduce the quantity in item &V1& to the releasable quantity.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONTRACT040 - Releasable quantity exceeded. Item &1 split ?

  The SAP error message CRM_CONTRACT040 indicates that the releasable quantity for a contract item has been exceeded, leading to the item being split. This typically occurs in the context of contract management within SAP CRM (Customer Relationship Management) when the quantity that is being processed exceeds the allowable or available quantity defined in the contract.
  Cause:
  
  Quantity Exceeded: The primary cause of this error is that the quantity being released or processed for a specific item exceeds the total quantity that is available or defined in the contract.
  Contract Configuration: There may be issues with how the contract is configured, such as incorrect quantity settings or limits.
  Item Splitting: The system may automatically split the item into multiple line items if the quantity exceeds the releasable limit, which can lead to this error message.
  
  Solution:
  
  Check Contract Details: Review the contract details to ensure that the quantities defined are correct and that you are not trying to release more than what is available.
  Adjust Release Quantity: If you are attempting to release a quantity that exceeds the available amount, adjust the release quantity to be within the allowable limits.
  Review Item Configuration: Check the configuration of the contract item to ensure that it is set up correctly and that the releasable quantities are defined properly.
  Split Items Manually: If necessary, you can manually split the items in the contract to ensure that the quantities are manageable and do not exceed the limits.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing contract quantities and resolving related errors.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage contracts.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Permissions: Ensure that the user has the necessary permissions to make changes to contracts and release quantities.
  Testing in Development: If changes are made, consider testing in a development or sandbox environment before applying changes in production.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM for further assistance.