How To Fix CRM_CONTRACT039 - Item &1: Service contract &2 item &3 is not released.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONTRACT - Messages for contracts

• Message number: 039

• Message text: Item &1: Service contract &2 item &3 is not released.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONTRACT039 - Item &1: Service contract &2 item &3 is not released. ?

  The SAP error message CRM_CONTRACT039 indicates that a specific item in a service contract is not released. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process or manipulate a service contract that has not been fully approved or released for further actions.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Approval Process: The service contract item may not have gone through the necessary approval workflow, which is required before it can be released.
  Status Issues: The item may be in a status that does not allow it to be released. For example, it could be in a draft or pending state.
  Configuration Issues: There may be configuration settings in the system that prevent the item from being released.
  Missing Data: Required fields or data may be missing, preventing the item from being processed correctly.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Status: Verify the status of the service contract item. Ensure that it is in a status that allows it to be released. You may need to change the status to "Released" or "Active."
  
  
  Complete Approval Workflow: If the item requires approval, ensure that all necessary approvals have been completed. You may need to follow up with the relevant stakeholders to ensure that the approval process is finalized.
  
  
  Review Configuration: Check the configuration settings related to service contracts in your SAP system. Ensure that the settings allow for the release of items as intended.
  
  
  Validate Data: Ensure that all required fields and data are filled out correctly. Look for any missing or incorrect information that could be causing the issue.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the error message and related processes.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER or CRM_CONTRACT to navigate and manage service contracts.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Roles and Authorizations: Ensure that the user attempting to release the contract has the necessary authorizations to perform this action.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.