How To Fix CRM_CONFIRM_SRV117 - Service order &1 cannot be completed; other open confirmations exist

CRM_CONFIRM_SRV117 - Overview

• Message type: E = Error

• Message class: CRM_CONFIRM_SRV - Service Confirmation Messages

• Message number: 117

• Message text: Service order &1 cannot be completed; other open confirmations exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIRM_SRV117 - Service order &1 cannot be completed; other open confirmations exist ?

  The SAP error message CRM_CONFIRM_SRV117 indicates that a service order cannot be completed because there are other open confirmations associated with it. This typically occurs in the context of service management within SAP CRM (Customer Relationship Management) when trying to finalize or complete a service order that has pending confirmations.
  
  Cause:
  The primary cause of this error is that the service order you are trying to complete has one or more open confirmations that have not been processed or closed. These confirmations could be related to service activities, tasks, or other service-related entries that need to be addressed before the order can be completed.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Open Confirmations:
  
  Navigate to the service order in question and check for any open confirmations. You can do this by going to the service order details and looking for any related confirmations or activities that are still pending.
  
  
  
  Process or Close Confirmations:
  
  If