How To Fix CRM_CONFIRM_SRV115 - No condition type assigned to item category &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIRM_SRV - Service Confirmation Messages

• Message number: 115

• Message text: No condition type assigned to item category &1.

What causes this issue?

The Customizing settings for the expense item category &V1& are
incomplete. You must assign a pricing condition type. This setting is
required by the system to post costs.

System Response

The transaction is canceled.

How to fix this error?

Maintain the customizing entry.
In Customizing for <LS>Service</>, choose <LS>Transactions -> Basic
Settings -> Define Item Categories</>.
Select item category <ZK>&V4&</> and then double-click on <LS>Assignment
of Business Transaction Categories</>.
Select the transaction category <LS>Sales</> and then double-click on
<LS>Customizing Item</>.
Enter a pricing condition type in the field <LS>Condition Type</>. SAP
provides the default condition type <ZK>PMP0</>. If you want to use this
condition type, you must ensure that it is part of the pricing procedure
used for the respective transaction type.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIRM_SRV115 - No condition type assigned to item category &1. ?

  The SAP error message CRM_CONFIRM_SRV115 indicates that there is no condition type assigned to the specified item category in the CRM system. This error typically occurs when you are trying to create or process a transaction (like a sales order or service order) that requires pricing conditions, but the system cannot find a valid condition type for the item category being used.
  Cause:
  
  Missing Configuration: The item category in question does not have a condition type assigned in the pricing procedure.
  Incorrect Item Category: The item category may not be correctly configured or may not be appropriate for the transaction you are trying to process.
  Pricing Procedure Issues: The pricing procedure assigned to the document may not include the necessary condition types for the item category.
  Custom Development: If there are custom developments or modifications in the system, they may have inadvertently affected the condition type assignment.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to Sales and Distribution > Basic Functions > Pricing > Pricing Control > Define Condition Types.
  Ensure that the item category in question has a condition type assigned.
  
  
  
  Assign Condition Types:
  
  In the same configuration area, check the pricing procedure assigned to the item category.
  Ensure that the necessary condition types are included in the pricing procedure.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the sales document type or service order type.
  Make sure that the pricing procedure is correctly set up to handle the item category.
  
  
  
  Test with Different Item Categories:
  
  If possible, try using a different item category that is known to have a condition type assigned to see if the error persists.
  
  
  
  Consult Documentation:
  
  Review any documentation related to the configuration of item categories and pricing procedures to ensure compliance with best practices.
  
  
  
  Check for Custom Code:
  
  If there are any custom enhancements or modifications, review them to ensure they are not interfering with the standard pricing logic.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SPRO: For configuration settings.
  VA01/VA02: For creating or changing sales orders.
  CRM Order Management: For managing service orders and related transactions.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  
  
  Testing: After making changes, always test the configuration in a development or quality assurance environment before moving to production.
  
  
  By following these steps, you should be able to resolve the CRM_CONFIRM_SRV115 error and ensure that the necessary condition types are correctly assigned to the relevant item categories.