How To Fix CRM_CONFIRM_SRV109 - You can only cancel confirmations that were already completed

CRM_CONFIRM_SRV109 - Overview

• Message type: E = Error

• Message class: CRM_CONFIRM_SRV - Service Confirmation Messages

• Message number: 109

• Message text: You can only cancel confirmations that were already completed

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIRM_SRV109 - You can only cancel confirmations that were already completed ?

  The SAP error message CRM_CONFIRM_SRV109 indicates that you are trying to cancel a confirmation that has not been completed yet. This error typically occurs in the context of service confirmations in SAP Customer Relationship Management (CRM) when a user attempts to reverse or cancel a confirmation that is either still in process or has not been finalized.
  
  Cause:
  
  Incomplete Confirmation: The confirmation you are trying to cancel has not been marked as completed in the system.
  Status Issues: The status of the confirmation may not allow for cancellation. For example, if the confirmation is still in a draft or pending state, it cannot be canceled.
  Business Logic: The business process defined in your organization may restrict the cancellation of confirmations that are not fully processed.
  
  
  Solution:
  
  Check Confirmation Status: Verify the status of the confirmation you are trying to cancel. Ensure that it is marked as completed. You can do this by navigating to the confirmation