How To Fix CRM_CONFIG302 - You can only delete the subitem by deleting the main item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CONFIG - CRM Configuration Messages

• Message number: 302

• Message text: You can only delete the subitem by deleting the main item

What causes this issue?

You cannot delete subitems that result from components of the
configuration individually.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CONFIG302 - You can only delete the subitem by deleting the main item ?

  The SAP error message CRM_CONFIG302 indicates that you are trying to delete a subitem in a CRM (Customer Relationship Management) document, but the system is preventing this action because the subitem is linked to a main item. In SAP CRM, subitems are dependent on their main items, and you cannot delete a subitem without first deleting or handling the main item.
  Cause:
  
  Hierarchical Structure: In SAP CRM, items are often structured hierarchically. A subitem cannot exist independently of its main item, which is why the system restricts the deletion of subitems.
  Data Integrity: This restriction is in place to maintain data integrity and ensure that the relationships between items are preserved.
  
  Solution:
  To resolve the error CRM_CONFIG302, you need to follow these steps:
  
  
  Identify the Main Item: Determine which main item the subitem is associated with. You can usually find this in the document or transaction where the subitem is listed.
  
  
  Delete the Main Item: If you want to delete the subitem, you must first delete the main item. This can typically be done by:
  
  Navigating to the main item in the CRM document.
  Selecting the option to delete the main item.
  Confirming the deletion.
  
  
  
  Check Dependencies: Before deleting the main item, ensure that there are no other dependencies or linked items that might be affected by this action.
  
  
  Alternative Actions: If you do not want to delete the main item, consider whether you can:
  
  Change the status of the subitem instead of deleting it.
  Move the subitem to another main item if applicable.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that allow you to manage items, such as CRM_ORDER, CRM_ORDERADM_H, etc.
  Documentation: Refer to SAP Help documentation for more details on item management in CRM.
  User Permissions: Ensure that you have the necessary permissions to delete items in the CRM system, as restrictions may also be due to user roles.
  
  If you continue to face issues, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in SAP CRM for further assistance.