How To Fix CRM_COMPLAINT114 - Quantity must be equal to quantity received

CRM_COMPLAINT114 - Overview

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 114

• Message text: Quantity must be equal to quantity received

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT114 - Quantity must be equal to quantity received ?

  The SAP error message CRM_COMPLAINT114 ("Quantity must be equal to quantity received") typically occurs in the context of handling complaints or returns in the SAP Customer Relationship Management (CRM) module. This error indicates that there is a mismatch between the quantity of items being processed (e.g., returned or complained about) and the quantity that has been recorded as received in the system.
  
  Cause:
  
  Quantity Mismatch: The most common cause is that the quantity entered in the complaint or return document does not match the quantity that has been recorded as received in the system.
  Incomplete Data Entry: The user may have entered the wrong quantity or failed to update the received quantity after processing a return or complaint.
  System 
  Configuration Issues: There may be configuration settings in the SAP system that enforce strict checks on quantity matching.
  Document Status: The status of the complaint or return document may not allow for changes to the quantity.
  
  
  Solution:
  
  Verify