How To Fix CRM_COMPLAINT007 - Organizational data from reference transaction does not fit transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 007

• Message text: Organizational data from reference transaction does not fit transaction

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT007 - Organizational data from reference transaction does not fit transaction ?

  The SAP error message CRM_COMPLAINT007 indicates that there is a mismatch in the organizational data between the reference transaction and the current transaction you are trying to process. This typically occurs in the context of CRM (Customer Relationship Management) when you are trying to create or modify a complaint or service request based on a reference transaction (like a sales order, service order, etc.).
  
  Cause:
  The error can be caused by several factors, including:
  
  Organizational Structure Mismatch: The organizational units (like sales organization, distribution channel, division, etc.) in the reference transaction do not match those in the current transaction.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to the organizational units.
  Reference Transaction Issues: The reference transaction itself may have been created with incorrect or incomplete organizational data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Organizational Data:
  
  Compare the organizational data in the reference transaction with the current