How To Fix CRM_COMPLAINT003 - Return request subitem could not be released or completed

CRM_COMPLAINT003 - Overview

• Message type: E = Error

• Message class: CRM_COMPLAINT - Messages for Complaints Processing

• Message number: 003

• Message text: Return request subitem could not be released or completed

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPLAINT003 - Return request subitem could not be released or completed ?

  The SAP error message CRM_COMPLAINT003 indicates that a return request subitem could not be released or completed. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there are issues with the processing of return requests, particularly in relation to complaints or returns.
  Causes:
  
  Incomplete Data: The return request subitem may have missing or incomplete data that is required for processing.
  Status Issues: The status of the return request or its subitems may not allow for the release or completion. For example, if the item is already in a status that does not permit further processing.
  
  Configuration Issues: There may be configuration settings in the system that prevent the return request from being processed correctly.
  Authorization Issues: The user may not have the necessary authorizations to perform the action on the return request.
  Dependencies on Other Documents: The return request may depend on other documents (like sales orders or delivery documents) that