How To Fix CRM_COMPL_UI011 - No item available for including a template

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_UI - Complaints Messages

• Message number: 011

• Message text: No item available for including a template

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_UI011 - No item available for including a template ?

  The SAP error message CRM_COMPL_UI011 ("No item available for including a template") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to include a template in a transaction or document, but there are no items available for selection. This can happen in various contexts, such as when working with activities, opportunities, or other CRM objects.
  Causes:
  
  No Available Templates: There may be no templates defined or available for the specific context you are working in.
  Authorization Issues: The user may not have the necessary authorizations to access the templates.
  Incorrect Configuration: The system may not be configured correctly to display the templates.
  Data Issues: There may be issues with the underlying data, such as missing or incomplete entries that prevent the template from being displayed.
  
  Solutions:
  
  
  Check Template Availability:
  
  Ensure that templates are created and available for the specific object type you are working with. You can check this in the template management area of the CRM system.
  
  
  
  Review Authorizations:
  
  Verify that the user has the necessary authorizations to access and include templates. This can be done by checking the user's roles and authorizations in the SAP system.
  
  
  
  Configuration Check:
  
  Review the configuration settings related to templates in the CRM system. Ensure that the relevant settings are correctly configured to allow template inclusion.
  
  
  
  Data Validation:
  
  Check for any data inconsistencies or missing entries that might be causing the issue. Ensure that all required fields are filled out correctly.
  
  
  
  System Logs:
  
  Review system logs for any additional error messages or warnings that might provide more context about the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on template management in the CRM module.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to the CRM_COMPL_UI011 error.
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing templates in SAP CRM, such as CRMD_ORDER for managing orders or CRMD_ACTIVITY for activities.
  User Training: Ensure that users are trained on how to properly use templates within the CRM system to avoid common pitfalls.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.