How To Fix CRM_COMPL_UI009 - No reference was created

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_UI - Complaints Messages

• Message number: 009

• Message text: No reference was created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_UI009 - No reference was created ?

  The SAP error message CRM_COMPL_UI009: No reference was created typically occurs in the SAP Customer Relationship Management (CRM) module when there is an attempt to create a reference (such as a follow-up document or a related item) but the system fails to do so. This can happen for various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Missing Required Data: The system may require certain fields to be filled out before a reference can be created. If any mandatory fields are missing, the reference creation will fail.
  
  
  Inconsistent Data: If the data entered does not meet the validation rules or is inconsistent with existing records, the system may reject the creation of a reference.
  
  
  Authorization Issues: The user may not have the necessary permissions to create references in the system.
  
  
  Configuration Issues: There may be configuration settings in the CRM system that prevent the creation of references under certain conditions.
  
  
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  
  
  Solutions:
  
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the input data for completeness.
  
  
  Validate Data: Check for any inconsistencies in the data being entered. Make sure that the data adheres to the expected formats and values.
  
  
  Review Authorizations: Verify that the user has the necessary authorizations to create references. This may involve checking roles and permissions in the SAP system.
  
  
  Consult Configuration Settings: If you have access to the configuration settings, review them to ensure that they are set up correctly for reference creation.
  
  
  Check for Technical Issues: If the problem persists, consult with your technical team to investigate any potential issues with the SAP system, such as database connectivity or application errors.
  
  
  Review Logs: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the failure.
  
  
  Contact SAP Support: If none of the above solutions work, consider reaching out to SAP support for further assistance. They may have additional insights or patches available for known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM, such as CRM_ORDER, CRM_UI, or others that may be related to the process you are working on.
  Documentation: Review SAP documentation or help files related to CRM reference creation for more detailed guidance.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing these areas, you should be able to identify the cause of the error and implement an appropriate solution.