How To Fix CRM_COMPL_ARM_CHECK029 - Specify a value for refund control for follow-up activity "&1"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM_CHECK - Messages Return Request Extension

• Message number: 029

• Message text: Specify a value for refund control for follow-up activity "&1"

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM_CHECK029 - Specify a value for refund control for follow-up activity "&1" ?

  The SAP error message CRM_COMPL_ARM_CHECK029 indicates that a value for refund control must be specified for a follow-up activity in the context of a complaint management process. This error typically arises when you are trying to create or process a follow-up activity related to a complaint, and the system requires specific information regarding how refunds should be handled.
  
  Cause:
  The error is caused by the absence of a specified value for the refund control in the follow-up activity. This can happen due to:
  
  Missing configuration settings in the system.
  The follow-up activity not being properly defined in the system.
  The user not entering the required information in the relevant fields.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Configuration:
  
  Ensure that the refund control settings are properly configured in the system. This can typically be done in the customizing settings for complaint management.
  Navigate to the relevant configuration path in SPRO (SAP Project Reference Object) and