How To Fix CRM_COMPL_ARM024 - Update was terminated (mode &1, table &2, return code &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_COMPL_ARM - Messages for Complaint Advanced Return Mgmt. Integration

• Message number: 024

• Message text: Update was terminated (mode &1, table &2, return code &3)

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_COMPL_ARM024 - Update was terminated (mode &1, table &2, return code &3) ?

  The SAP error message CRM_COMPL_ARM024 indicates that an update was terminated during a process in the SAP Customer Relationship Management (CRM) module. This error typically occurs when there is an issue with the update process, which can be related to various factors such as data inconsistencies, system configuration issues, or problems with the underlying database.
  Cause
  The error message can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing or incorrect entries in the database tables involved.
  Configuration Issues: Incorrect configuration settings in the CRM system or related modules can lead to update failures.
  Database Locking: If the database table is locked by another process, it can prevent the update from completing successfully.
  Authorization Issues: The user executing the update may not have the necessary authorizations to perform the operation.
  System Performance: High system load or performance issues can lead to timeouts or failures in processing updates.
  
  Solution
  To resolve the CRM_COMPL_ARM024 error, you can take the following steps:
  
  Check the Return Code: The return code provided in the error message can give insights into the specific issue. Analyze the return code to understand the nature of the problem.
  Review the Update Logs: Check the update logs for more detailed information about what caused the termination. This can help identify the specific table and data involved.
  Data Consistency Check: Perform a consistency check on the data in the relevant tables. Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the data.
  Check for Locks: Use transaction SM12 to check for any locks on the database tables that might be causing the update to fail. If locks are found, investigate the processes holding those locks.
  Authorization Check: Ensure that the user executing the update has the necessary authorizations. You can check this using transaction SU53 to analyze authorization failures.
  System Performance: Monitor system performance using transaction ST22 (Dump Analysis) or SM21 (System Log) to identify any performance-related issues that may be affecting the update process.
  Re-run the Update: After addressing the underlying issues, attempt to re-run the update process to see if the error persists.
  
  Related Information
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM37 (Job Monitoring), SM21 (System Log), and ST22 (Dump Analysis) for monitoring and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem persists after following these steps, it may be necessary to involve your SAP Basis team or SAP support for further investigation and resolution.