How To Fix CRM_CODEX124 - Item category &1 is relevant for pricing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 124

• Message text: Item category &1 is relevant for pricing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX124 - Item category &1 is relevant for pricing ?

  The SAP error message CRM_CODEX124 indicates that the item category specified in the transaction is relevant for pricing, but there may be an issue with how the pricing is set up or applied to that item category. This error typically arises in the context of SAP CRM (Customer Relationship Management) when processing sales orders, quotations, or other documents that involve item categories.
  Cause:
  
  Item Category Configuration: The item category may be configured to require pricing, but the necessary pricing conditions or master data may not be set up correctly.
  Missing Pricing Conditions: There may be no valid pricing conditions defined for the item category in the pricing procedure.
  Incorrect Item Category Assignment: The item category assigned to the item may not be appropriate for the transaction type or may not have the necessary pricing settings.
  Pricing Procedure Issues: The pricing procedure assigned to the sales document may not include the necessary condition types for the item category.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the configuration settings for item categories in the SAP system (Transaction code: SPRO).
  Navigate to Sales and Distribution > Sales > Sales Document > Define Item Categories.
  Ensure that the item category is set up correctly and is marked as relevant for pricing.
  
  
  
  Review Pricing Conditions:
  
  Check the pricing conditions for the item category in the pricing procedure (Transaction code: VK11 for condition records).
  Ensure that there are valid condition records for the relevant pricing conditions.
  
  
  
  Verify Pricing Procedure:
  
  Check the pricing procedure assigned to the sales document type (Transaction code: V/08).
  Ensure that the pricing procedure includes the necessary condition types for the item category.
  
  
  
  Check Item Category Assignment:
  
  Ensure that the correct item category is assigned to the items in the sales order or quotation.
  If necessary, change the item category to one that is properly configured for pricing.
  
  
  
  Test with Different Scenarios:
  
  If the issue persists, try creating a new sales order or quotation with a different item category that is known to work correctly to isolate the problem.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPRO: Customizing settings
  VK11: Create condition records
  V/08: Maintain pricing procedures
  
  
  Documentation: Refer to SAP Help documentation for detailed information on pricing procedures and item category configuration.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the CRM_CODEX124 error.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP CRM and pricing configuration.