How To Fix CRM_CODEX123 - Item category &1 is not relevant for pricing

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 123

• Message text: Item category &1 is not relevant for pricing

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX123 - Item category &1 is not relevant for pricing ?

  The SAP error message CRM_CODEX123, which states "Item category &1 is not relevant for pricing," typically occurs in the SAP CRM (Customer Relationship Management) module when a specific item category is not configured to allow pricing. This can happen during sales order processing, quotations, or other transactions where pricing is expected.
  Cause:
  
  Item Category Configuration: The item category in question is not set up to allow pricing in the configuration settings. This can happen if the item category is meant for non-billable items or if it is a service item that does not require pricing.
  Pricing Procedure: The pricing procedure assigned to the item category may not be correctly configured or may not exist.
  Sales Document Type: The sales document type associated with the transaction may not be configured to handle pricing for the specified item category.
  Master Data Issues: The material or service master data associated with the item category may not have pricing information maintained.
  
  Solution:
  
  
  Check Item Category Configuration:
  
  Go to the transaction code VOV4 (for item category configuration).
  Look for the item category in question and check the settings related to pricing. Ensure that the "Pricing" indicator is set appropriately.
  
  
  
  Review Pricing Procedure:
  
  Check the pricing procedure assigned to the item category. You can do this in the transaction code V/08.
  Ensure that the pricing procedure is correctly defined and that it includes the necessary condition types for pricing.
  
  
  
  Verify Sales Document Type:
  
  Check the sales document type configuration in transaction code VOTXN.
  Ensure that the document type is set up to allow pricing for the relevant item categories.
  
  
  
  Check Master Data:
  
  Review the material or service master data to ensure that pricing information is maintained. You can check this in transaction codes like MM03 (for material) or AC03 (for services).
  
  
  
  Consult Documentation: If you are unsure about the configuration settings, refer to SAP documentation or consult with your SAP functional consultant for guidance.
  
  
  Related Information:
  
  
  Transaction Codes:
  
  VOV4: Configure item categories.
  V/08: Maintain pricing procedures.
  VOTXN: Configure sales document types.
  MM03: Display material master data.
  AC03: Display service master data.
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to item categories and pricing.
  
  
  Testing: After making changes, test the configuration by creating a new sales order or quotation to see if the error persists.
  
  
  By following these steps, you should be able to identify the cause of the error and implement the necessary changes to resolve it.