How To Fix CRM_CODEX103 - Product &1 exists in OLTP

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 103

• Message text: Product &1 exists in OLTP

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX103 - Product &1 exists in OLTP ?

  The SAP error message CRM_CODEX103 indicates that a product (identified by &1) already exists in the OLTP (Online Transaction Processing) system. This typically occurs when you are trying to create or replicate a product in the CRM system that already exists in the underlying OLTP system, which is often SAP ERP.
  Cause:
  
  Duplicate Entry: The product you are trying to create or replicate already exists in the OLTP system.
  Data Synchronization Issues: There may be issues with data synchronization between the CRM and OLTP systems, leading to discrepancies.
  Incorrect Product ID: The product ID you are using may be incorrect or not formatted properly.
  
  Solution:
  
  Check Product Existence: Verify if the product already exists in the OLTP system. You can do this by using transaction codes like MM03 (for material) or CR02 (for customer) in the SAP GUI.
  Use Existing Product: If the product already exists, consider using the existing product instead of trying to create a new one.
  Data Synchronization: Ensure that the data synchronization between the CRM and OLTP systems is functioning correctly. You may need to check the middleware (like SAP PI/PO) for any errors or issues.
  Correct Product ID: Double-check the product ID you are using to ensure it is correct and formatted properly.
  Consult Documentation: Refer to SAP documentation or notes related to CRM and OLTP integration for any specific guidelines or troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for product management in both CRM and OLTP systems.
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_CODEX103 error.
  Integration Settings: Review the integration settings between your CRM and OLTP systems to ensure they are configured correctly.
  User Permissions: Ensure that you have the necessary permissions to create or modify products in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.