How To Fix CRM_CODEX091 - Item category &1 is a confirmation item

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 091

• Message text: Item category &1 is a confirmation item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX091 - Item category &1 is a confirmation item ?

  The SAP error message CRM_CODEX091 indicates that the item category specified in the transaction is a confirmation item. This typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process or create a document (like a sales order or service order) that includes an item category that is not compatible with the operation being performed.
  Cause:
  
  Item Category Configuration: The item category you are trying to use is configured as a confirmation item in the system. Confirmation items are typically used for items that require confirmation of delivery or service completion, and they may have specific restrictions on how they can be processed.
  Incorrect Document Type: The document type you are using may not support the item category you are trying to include.
  Incompatible Item Categories: The item category may not be compatible with the other items in the document or with the overall document type.
  
  Solution:
  
  
  Check Item Category Configuration: Review the configuration of the item category in the SAP system. Ensure that it is set up correctly for the intended use. You can do this by navigating to the item category settings in the customizing (SPRO) and checking the attributes of the item category.
  
  
  Use Appropriate Item Category: If the item category is indeed a confirmation item, consider using a different item category that is appropriate for the operation you are trying to perform. You may need to consult with your SAP functional consultant to identify the correct item category.
  
  
  Review Document Type: Ensure that the document type you are using is compatible with the item category. If necessary, create a new document type that supports the item category you need.
  
  
  Check for Related Items: If your document contains multiple items, ensure that all item categories are compatible with each other and with the overall document type.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on item categories and their configurations.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view or edit the order, or SPRO to access the configuration settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Testing: After making changes, test the document creation or processing again to ensure that the error is resolved.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP CRM for further assistance.