How To Fix CRM_CODEX017 - Assignment of transaction type &1 item category &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 017

• Message text: Assignment of transaction type &1 item category &2 does not exist

What causes this issue?

Item category &SYST-MSGV2& is not assigned to transaction type
&SYST-MSGV1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can make this assignment in Customizing activity
<DS:SIMG.CRM_POSTYPFIND_001>Define Item Category Determination</>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX017 - Assignment of transaction type &1 item category &2 does not exist ?

  The SAP error message CRM_CODEX017 indicates that there is an issue with the assignment of a transaction type to an item category in the SAP CRM system. Specifically, it means that the system cannot find a valid assignment for the specified transaction type and item category combination.
  Cause:
  
  Missing Configuration: The most common cause of this error is that the required configuration for the transaction type and item category has not been set up in the system.
  Incorrect Transaction Type or Item Category: The transaction type or item category being used may be incorrect or not defined in the system.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly, leading to missing assignments.
  Custom Development: If there are custom developments or modifications, they may not have been properly aligned with the standard configuration.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the transaction code SPRO and navigate to the relevant configuration path for CRM.
  Check the assignment of transaction types to item categories. This is usually found under:
  
  CRM > Sales Order Management > Define Transaction Types.
  
  
  Ensure that the transaction type and item category you are trying to use are correctly defined and assigned.
  
  
  
  Create or Modify Assignment:
  
  If the assignment does not exist, you may need to create it. This involves defining the transaction type and linking it to the appropriate item category.
  If the assignment exists but is incorrect, modify it to ensure it matches the requirements.
  
  
  
  Check for Customizations:
  
  If there are custom developments, review them to ensure they are not interfering with the standard behavior of transaction types and item categories.
  
  
  
  Transport Requests:
  
  If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included and that there were no errors during the transport.
  
  
  
  Testing:
  
  After making changes, test the transaction again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  Transaction Types: These are used to define the business processes in CRM, such as sales orders, service orders, etc.
  Item Categories: These define the characteristics of items in a transaction, such as pricing, availability, and delivery.
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or fixes related to this error message.
  Documentation: Refer to SAP Help documentation for detailed information on configuring transaction types and item categories.
  
  By following these steps, you should be able to resolve the CRM_CODEX017 error and ensure that your transaction types and item categories are correctly configured in SAP CRM.