How To Fix CRM_CODEX010 - OLTP: Transaction type &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CODEX - Messages for Check Reports for Service Data Exchange

• Message number: 010

• Message text: OLTP: Transaction type &2 does not exist

What causes this issue?

Transaction type &SYST-MSGV1& does not exist in the Online Transaction
Processing (OLTP) system.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

You can use report <DS:TRAN.CRM_SERVICE_CO_CHAR>CRM_SERVICE_CO_CHAR</>
to replicate CRM Service transaction types in the OLTP system.
You can use report <DS:TRAN.CRM_CODEX_OLTP_CUST>CRM_CODEX_OLTP_CUST</>
to display the replicated transaction types.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CODEX010 - OLTP: Transaction type &2 does not exist ?

  The SAP error message CRM_CODEX010 indicates that a specific transaction type (denoted by &2) does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to process a transaction that relies on a transaction type that has not been defined or is not available in the system.
  Cause:
  
  Missing Transaction Type: The transaction type you are trying to use has not been created or configured in the system.
  Incorrect Configuration: The transaction type may exist but is not properly configured or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the transaction type.
  Data Entry Error: There may be a typo or incorrect entry in the transaction type field.
  
  Solution:
  
  
  Check Transaction Type Configuration:
  
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Navigate to CRM > Basic Functions > Transaction Types.
  Check if the transaction type in question exists. If it does not, you may need to create it.
  
  
  
  Create or Modify Transaction Type:
  
  If the transaction type does not exist, you can create it by following the configuration steps in the IMG.
  If it exists but is not configured correctly, review the settings and make necessary adjustments.
  
  
  
  Verify User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the transaction type. This can be checked in the user roles and profiles.
  
  
  
  Check for Typos:
  
  Double-check the input for any typos or incorrect entries in the transaction type field.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the transaction type and its configuration.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Types in CRM: Transaction types are essential for defining the behavior of various business processes in SAP CRM. They determine how data is processed and managed within the system.
  Customizing Transaction Types: Customizing transaction types may involve defining attributes such as status management, partner determination, and business process flows.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance related to transaction types and error messages.
  
  By following these steps, you should be able to resolve the CRM_CODEX010 error and ensure that the necessary transaction types are available for your business processes.