How To Fix CRM_CMDC_ERP_DC_APPL061 - No documents found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_ERP_DC_APPL -

• Message number: 061

• Message text: No documents found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_ERP_DC_APPL061 - No documents found ?

  The SAP error message CRM_CMDC_ERP_DC_APPL061: No documents found typically occurs in the context of the SAP Customer Relationship Management (CRM) system when trying to access or retrieve documents related to a specific transaction or object, such as sales orders, service requests, or other CRM-related documents.
  Cause:
  
  No Documents Exist: The most straightforward reason for this error is that there are indeed no documents associated with the object you are trying to access.
  Incorrect Selection Criteria: The search criteria or filters applied may be too restrictive, leading to no results being returned.
  Authorization Issues: The user may not have the necessary permissions to view the documents.
  Data Synchronization Issues: If the CRM system is integrated with other systems (like ERP), there may be synchronization issues that prevent documents from being displayed.
  Technical Issues: There could be underlying technical issues, such as database problems or configuration errors.
  
  Solution:
  
  Check Document Existence: Verify if the documents you are trying to access actually exist in the system. You can do this by checking the relevant transaction codes or reports.
  Review Selection Criteria: Ensure that the selection criteria you are using to search for documents are correct and not overly restrictive. Try broadening the search parameters.
  Check Authorizations: Ensure that the user has the necessary authorizations to view the documents. This may involve checking roles and permissions in the SAP system.
  Data Synchronization: If the CRM is integrated with other systems, check for any synchronization issues. You may need to run synchronization jobs or check the integration settings.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that can help you check document statuses, such as CRM_ORDER, CRM_DNO_MONITOR, or CRM_DNO_DOCUMENT.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM and document management to understand how documents are managed and retrieved within the system.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message CRM_CMDC_ERP_DC_APPL061.