How To Fix CRM_CMDC_ERP_DC_APPL044 - Condition type could not be determined with &1 &2 for Disputed Amount


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CMDC_ERP_DC_APPL -

  • Message number: 044

  • Message text: Condition type could not be determined with &1 &2 for Disputed Amount

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CMDC_ERP_DC_APPL044 - Condition type could not be determined with &1 &2 for Disputed Amount ?

    The SAP error message CRM_CMDC_ERP_DC_APPL044 indicates that the system is unable to determine the condition type for a disputed amount in the context of a CRM (Customer Relationship Management) and ERP (Enterprise Resource Planning) integration scenario. This error typically arises when there is a mismatch or misconfiguration in the condition types or pricing procedures related to the disputed amount.

    Cause:

    1. Missing Condition Type: The condition type required for the disputed amount is not defined in the system.
    2. Incorrect Configuration: The pricing procedure or condition records may not be set up correctly in the system.
    3. Data Inconsistency: There may be inconsistencies in the data between the CRM and ERP systems, such as missing or incorrect master data.
    4. Authorization Issues: The user may not have the necessary authorizations to access the required condition types.

    Solution:

    1. Check Condition Types:

      • Go to the transaction code V/06 (for condition types) and verify that the condition type for the disputed amount is defined and active.
      • Ensure that the condition type is correctly assigned to the relevant pricing procedure.
    2. Review Pricing Procedure:

      • Use transaction code V/08 to check the pricing procedure assigned to the sales document type in question.
      • Ensure that the condition type is included in the pricing procedure and that it is configured correctly.
    3. Maintain Condition Records:

      • Check if there are any condition records for the condition type in question using transaction code VK11 (to create) or VK12 (to change).
      • If necessary, create or update the condition records to ensure they are available for the disputed amount.
    4. Data Consistency Check:

      • Ensure that the relevant master data (such as customer master, material master, etc.) is consistent and correctly maintained in both CRM and ERP systems.
      • Use transaction codes like BP (Business Partner) and MM01 (Material Master) to verify the data.
    5. Authorization Check:

      • Ensure that the user has the necessary authorizations to access and modify the condition types and pricing procedures.
      • Check the user roles and authorizations in transaction code SU01.
    6. Consult Documentation:

      • Review SAP documentation or notes related to the specific error message for any additional guidance or known issues.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as V/06, V/08, VK11, VK12, and BP for managing condition types and pricing procedures.
    • Integration Settings: Review the integration settings between CRM and ERP to ensure that they are correctly configured for handling disputed amounts.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.

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