How To Fix CRM_CMDC_ERP_DC_APPL020 - CRM document reference has been attached to dispute case

CRM_CMDC_ERP_DC_APPL020 - Overview

• Message type: E = Error

• Message class: CRM_CMDC_ERP_DC_APPL -

• Message number: 020

• Message text: CRM document reference has been attached to dispute case

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_ERP_DC_APPL020 - CRM document reference has been attached to dispute case ?

  The SAP error message CRM_CMDC_ERP_DC_APPL020 indicates that a CRM document reference has been attached to a dispute case. This error typically arises in the context of SAP Customer Relationship Management (CRM) when there is an attempt to perform an action that is not allowed due to the presence of an attached document reference.
  
  Cause:
  
  Document Reference Attachment: The error occurs when a document (such as an invoice, order, or other CRM-related document) is linked to a dispute case, and the system is preventing certain actions (like deletion or modification) because of this attachment.
  Business Logic Restrictions: The system may have business rules that restrict certain operations when documents are associated with a dispute case to maintain data integrity and ensure proper handling of disputes.
  
  
  Solution:
  
  Review Document Attachments: Check the dispute case to see which documents are attached. You may need to review the details of these documents to understand their relevance to the dispute.
  Remove