Message type: E = Error
Message class: CRM_CMDC_ERP_DC_APPL -
Message number: 010
Message text: Cannot close dispute case; disputed amounts still exist
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CRM_CMDC_ERP_DC_APPL010
- Cannot close dispute case; disputed amounts still exist ?The SAP error message CRM_CMDC_ERP_DC_APPL010 indicates that a dispute case cannot be closed because there are still disputed amounts associated with it. This error typically arises in the context of dispute management within SAP Customer Relationship Management (CRM) or SAP ERP systems.
Cause: The primary cause of this error is that there are outstanding disputed amounts linked to the dispute case you are trying to close. This means that the system has detected that there are still financial discrepancies or unresolved issues that need to be addressed before the case can be considered closed.
Solution: To resolve this error, you can follow these steps: Review Disputed Amounts: Check the details of the dispute case to identify the specific amounts that are still disputed. This can usually be done by navigating to the dispute case in the CRM system and reviewing the associated financial data. Resolve Disputes: Address the disputed amounts. This may involve: Communicating with the relevant
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