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How To Fix CRM_CMDC_ERP_DC_APPL010 - Cannot close dispute case; disputed amounts still exist


CRM_CMDC_ERP_DC_APPL010 - Overview

  • Message type: E = Error

  • Message class: CRM_CMDC_ERP_DC_APPL -

  • Message number: 010

  • Message text: Cannot close dispute case; disputed amounts still exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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CRM_CMDC_ERP_DC_APPL010 - Details

  • The SAP error message CRM_CMDC_ERP_DC_APPL010 indicates that a dispute case cannot be closed because there are still disputed amounts associated with it. This error typically arises in the context of dispute management within SAP Customer Relationship Management (CRM) or SAP ERP systems.
    
    Cause: The primary cause of this error is that there are outstanding disputed amounts linked to the dispute case you are trying to close. This means that the system has detected that there are still financial discrepancies or unresolved issues that need to be addressed before the case can be considered closed.
    Solution: To resolve this error, you can follow these steps: Review Disputed Amounts: Check the details of the dispute case to identify the specific amounts that are still disputed. This can usually be done by navigating to the dispute case in the CRM system and reviewing the associated financial data. Resolve Disputes: Address the disputed amounts. This may involve: Communicating with the relevant

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