How To Fix CRM_CMDC_ERP_DC_APPL005 - Dispute case &1 has status &2; status should be &3 or &4


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_CMDC_ERP_DC_APPL -

  • Message number: 005

  • Message text: Dispute case &1 has status &2; status should be &3 or &4

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CMDC_ERP_DC_APPL005 - Dispute case &1 has status &2; status should be &3 or &4 ?
    The SAP error message CRM_CMDC_ERP_DC_APPL005 typically occurs in the context of dispute management within the SAP Customer Relationship Management (CRM) module. This error indicates that a dispute case is in a status that is not valid for the operation you are trying to perform. Specifically, the message states that the dispute case has a status of &2, but it should be in one of the statuses &3 or &4 to proceed with the action.
    
    Cause: The error is caused by attempting to perform an operation on a dispute case that is not in an appropriate status. For example, you might be trying to close, approve, or process a dispute case that is still in a preliminary or invalid status.
    Solution: To resolve this error, you should: Check the Status of the Dispute Case: Navigate to the dispute case in question and check its current status. You can do this by using the transaction code for

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