How To Fix CRM_CMDC_ERP_DC_APPL004 - External application is already set on dispute case &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_ERP_DC_APPL -

• Message number: 004

• Message text: External application is already set on dispute case &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_ERP_DC_APPL004 - External application is already set on dispute case &1 ?

  The SAP error message CRM_CMDC_ERP_DC_APPL004 indicates that an external application is already set on a dispute case in the SAP Customer Relationship Management (CRM) system. This typically occurs when there is an attempt to link or modify a dispute case that is already associated with an external application, which can lead to conflicts or inconsistencies in data management.
  
  Cause:
  
  Existing Association: The dispute case you are trying to modify or link to another external application is already associated with a different external application.
  Data Integrity Rules: SAP enforces data integrity rules to prevent multiple associations that could lead to confusion or data corruption.
  System Configuration: The system may be configured to restrict certain actions when a dispute case is linked to an external application.
  
  
  Solution:
  
  Check Existing Associations: Review the dispute case to see which external application it is currently linked to. You can do this by navigating to the dispute case in the CRM system