How To Fix CRM_CMDC_CUSTOMIZING018 - This code is not available in the catalog

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CMDC_CUSTOMIZING - Messages for Complaint and Dispute Case Customizing

• Message number: 018

• Message text: This code is not available in the catalog

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CMDC_CUSTOMIZING018 - This code is not available in the catalog ?

  The SAP error message CRM_CMDC_CUSTOMIZING018 indicates that a specific code is not available in the catalog. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to access or utilize a code that has not been defined or is not available in the system's configuration.
  Cause:
  
  Missing Code in Catalog: The most common cause is that the code you are trying to use has not been defined in the relevant catalog. This could be due to a configuration oversight or an incomplete setup.
  Incorrect Configuration: The catalog might not be properly configured, or the specific code might not have been included in the catalog during the customization process.
  Transport Issues: If the code was recently added in a different environment (like development) and not transported correctly to the production environment, it may not be available.
  User Authorization: Sometimes, the user may not have the necessary authorizations to view or use certain codes in the catalog.
  
  Solution:
  
  
  Check Catalog Configuration:
  
  Go to the customizing settings in SAP (transaction code SPRO).
  Navigate to the relevant area where the catalog is defined and check if the code is indeed missing.
  If it is missing, you may need to add it manually or ensure it is included in the configuration.
  
  
  
  Add Missing Code:
  
  If you have the necessary permissions, you can add the missing code to the catalog.
  Ensure that all relevant attributes and settings for the code are correctly defined.
  
  
  
  Transport Requests:
  
  If the code was recently created in a different environment, ensure that the transport requests have been properly released and imported into the target environment.
  
  
  
  User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to access the catalog and the specific code.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific catalog you are working with for any additional configuration steps or requirements.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), SE11 (Data Dictionary), and SE80 (Object Navigator) for checking and modifying configurations.
  SAP Notes: Search for SAP Notes related to CRM and the specific error message for any known issues or patches.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.