How To Fix CRM_CLA_FI003 - Subledger type not supported; supported types are AR and AP

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CLA_FI - Claim Submission Document integration messages

• Message number: 003

• Message text: Subledger type not supported; supported types are AR and AP

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CLA_FI003 - Subledger type not supported; supported types are AR and AP ?

  The SAP error message CRM_CLA_FI003 indicates that there is an issue with the subledger type being used in a transaction. Specifically, the error states that the subledger type is not supported, and it lists the supported types as Accounts Receivable (AR) and Accounts Payable (AP).
  Cause:
  This error typically occurs when:
  
  A transaction is attempting to use a subledger type that is not recognized or supported by the system.
  The configuration for the subledger types in the system is incomplete or incorrect.
  The transaction data being processed does not align with the expected subledger types (e.g., trying to post a transaction that requires a different subledger type).
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Transaction Data: Review the transaction data to ensure that the correct subledger type (AR or AP) is being used. If the transaction is meant to be an accounts receivable or accounts payable transaction, ensure that it is correctly classified.
  
  
  Configuration Review: 
  
  Go to the configuration settings in SAP and verify the settings for subledger types. Ensure that AR and AP are properly configured and that no other unsupported types are being referenced.
  Check the relevant customizing settings in the SAP system (e.g., transaction SPRO) to ensure that the subledger types are correctly defined.
  
  
  
  Transaction Type: Ensure that the transaction type being used is appropriate for the subledger type. If you are using a custom transaction type, verify that it is set up to support AR or AP.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific transaction or module you are working with. There may be additional guidance or known issues that can help you resolve the error.
  
  
  Testing: After making any changes, test the transaction again to see if the error persists. If it does, further investigation may be needed.
  
  
  Contact Support: If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for assistance. They may have additional insights or access to system logs that can help diagnose the problem.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in the process (e.g., FB01 for document posting, FBL1N for vendor line items, FBL5N for customer line items).
  SAP Notes: Search for SAP Notes related to CRM and financial postings that may address similar issues or provide patches.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.