How To Fix CRM_CIC_WORKLIST004 - Enter a valid date range

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC_WORKLIST - Agent Inbox

• Message number: 004

• Message text: Enter a valid date range

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC_WORKLIST004 - Enter a valid date range ?

  The SAP error message CRM_CIC_WORKLIST004 ("Enter a valid date range") typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when working with worklists or reports that require a date range input. This error indicates that the date range provided by the user is either invalid or not acceptable according to the system's requirements.
  Causes:
  
  Invalid Date Format: The date format entered may not match the expected format (e.g., DD/MM/YYYY vs. MM/DD/YYYY).
  Logical Errors: The start date may be later than the end date, or the dates may not fall within an acceptable range defined by the system.
  Empty Fields: One or both of the date fields may be left empty, leading to an invalid input.
  System Configuration: There may be specific configurations or restrictions in the system that limit the date range that can be selected.
  
  Solutions:
  
  Check Date Format: Ensure that the dates are entered in the correct format as expected by the system.
  Verify Date Logic: Make sure that the start date is earlier than the end date. Adjust the dates accordingly.
  Fill in All Required Fields: Ensure that both the start and end date fields are filled in with valid dates.
  Consult Documentation: Review any relevant documentation or user guides for the specific transaction or report to understand the acceptable date ranges.
  System Configuration: If the issue persists, consult with your SAP administrator or technical team to check if there are any specific configurations or restrictions in place that might be causing the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Training: Ensure that users are trained on how to properly enter date ranges in the system.
  Transaction Codes: Familiarize yourself with the transaction codes related to CRM worklists to better understand where the error might be occurring.
  Support: If the problem cannot be resolved, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_CIC_WORKLIST004 error message.