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Message type: E = Error
Message class: CRM_CIC_ASP - CIC: ASP
Message number: 004
Message text: Choose position for application '&1'
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CRM_CIC_ASP004
- Choose position for application '&1' ?The SAP error message CRM_CIC_ASP004, which states "Choose position for application '&1'", typically occurs in the context of the SAP Customer Relationship Management (CRM) system, particularly when working with the CRM Interaction Center (IC) or the CRM WebClient UI. This error indicates that the system is expecting a specific position or context to be selected for the application you are trying to access or work with.
Cause:
- Missing Selection: The user has not selected a position or context that is required for the application to function properly.
- Configuration Issues: There may be configuration issues in the CRM system that prevent the application from recognizing available positions.
- Authorization Issues: The user may not have the necessary authorizations to access the required position or application.
- Data Inconsistencies: There may be inconsistencies or missing data in the underlying database that the application relies on.
Solution:
- Select a Position: Ensure that you have selected a valid position in the application. Look for any dropdowns or selection fields that allow you to choose a position.
- Check Configuration: Review the configuration settings in the CRM system to ensure that the necessary positions are defined and available for selection.
- User Authorizations: Verify that the user has the appropriate authorizations to access the required positions. This may involve checking roles and permissions in the SAP system.
- Data Validation: Check for any inconsistencies or missing data in the relevant tables that may be causing the issue. This may require assistance from a technical team or SAP Basis team.
- Consult Documentation: Refer to SAP documentation or notes related to the specific application you are using for any additional troubleshooting steps or known issues.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to contact your SAP support team or consult with an SAP expert for further assistance.
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