How To Fix CRM_CIC714 - Model &1 is in customer namespace. Process?


CRM_CIC714 - Overview

  • Message type: E = Error

  • Message class: CRM_CIC - Interaction Center Framework

  • Message number: 714

  • Message text: Model &1 is in customer namespace. Process?

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_CIC714 - Model &1 is in customer namespace. Process? ?
    The SAP error message CRM_CIC714 indicates that there is an issue related to a model in the customer namespace. This typically occurs in the context of SAP CRM (Customer Relationship Management) when working with the CRM Interaction Center (CIC) or when dealing with custom developments.
    
    Cause: Customer Namespace: The error suggests that the model you are trying to access or process is located in a customer namespace (usually starting with "Z" or "Y"). This means it is a custom development and not part of the standard SAP delivery. Model Not Found: The specific model you are trying to use may not be properly defined or activated in the system. Authorization Issues: There may be authorization issues preventing access to the model in the customer namespace.
    Configuration Issues: The model may not be correctly configured or linked to the necessary components in the system.
    Solution: Check Model Definition: Verify that the model exists in the customer namespace and

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