How To Fix CRM_CIC713 - Profile &1 is in SAP namespace. Process?

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 713

• Message text: Profile &1 is in SAP namespace. Process?

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC713 - Profile &1 is in SAP namespace. Process? ?

  The SAP error message CRM_CIC713 indicates that a specific profile (denoted by &1) is in the SAP namespace, which typically means that the profile is a standard SAP profile and not a custom one. This error often arises in the context of configuring or using the CRM (Customer Relationship Management) system, particularly in the context of the CRM Interaction Center (CIC).
  Cause:
  
  Profile in SAP Namespace: The error occurs because the system is trying to use or modify a profile that is part of the SAP standard delivery. This can happen if you are attempting to create or modify a profile that is not intended to be changed or if you are trying to use a profile that is not properly configured.
  Authorization Issues: Sometimes, the error can also be related to insufficient authorizations to access or modify the profile.
  Configuration Issues: There may be issues with the configuration settings in the CRM system that are causing the system to reference the SAP namespace incorrectly.
  
  Solution:
  
  Check Profile Usage: Verify if the profile you are trying to use is indeed a standard SAP profile. If it is, you may need to use it as is or create a custom profile based on it.
  Create a Custom Profile: If you need to modify the profile, consider creating a custom profile in your own namespace (e.g., Z or Y). This allows you to make changes without affecting the standard SAP profiles.
  Review Authorizations: Ensure that you have the necessary authorizations to access and modify the profiles. You may need to consult with your SAP security team to check your roles and authorizations.
  Consult Documentation: Refer to SAP documentation or notes related to the specific profile and its intended use. This can provide insights into how to properly configure or utilize the profile.
  SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They can provide guidance based on the specific context of your system and the error message.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to profile management in CRM, such as CRMD_ORDER or CRMD_ORDERADM_H.
  Customization: Understand the customization options available in the CRM system for profiles and how they can be tailored to meet business needs.
  
  By following these steps, you should be able to address the CRM_CIC713 error effectively.