How To Fix CRM_CIC102 - RFC destination does not exist for logical system; See long text

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 102

• Message text: RFC destination does not exist for logical system; See long text

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC102 - RFC destination does not exist for logical system; See long text ?

  The SAP error message CRM_CIC102 indicates that there is an issue with the RFC (Remote Function Call) destination for a logical system in your SAP environment. This error typically occurs when the system is trying to access a logical system that has not been properly configured or does not exist in the RFC destination settings.
  Cause:
  
  Missing RFC Destination: The specified logical system does not have a corresponding RFC destination defined in the SAP system.
  Incorrect Logical System Name: The logical system name used in the configuration might be incorrect or misspelled.
  Transport Issues: If the logical system was recently transported from another system, the RFC destination may not have been created or activated.
  Authorization Issues: The user may not have the necessary authorizations to access the RFC destination.
  
  Solution:
  
  
  Check RFC Destinations:
  
  Go to transaction SM59 in the SAP GUI.
  Look for the RFC destination that corresponds to the logical system mentioned in the error message.
  If it does not exist, you will need to create it.
  
  
  
  Create RFC Destination:
  
  In transaction SM59, create a new RFC destination.
  Choose the appropriate type (usually "3" for a TCP/IP connection).
  Enter the necessary connection details, including the target host and system number.
  Test the connection to ensure it is working correctly.
  
  
  
  Verify Logical System Configuration:
  
  Go to transaction SALE or SPRO to check the logical system configuration.
  Ensure that the logical system name is correctly defined and matches the RFC destination.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the RFC destination.
  You may need to consult with your security team to verify user roles and permissions.
  
  
  
  Review Transport Requests:
  
  If the logical system was recently transported, check the transport requests to ensure that all necessary objects were included and properly imported.
  
  
  
  Consult Long Text:
  
  The error message may have a long text that provides additional details. You can view this by clicking on the message or using the message number in transaction SE91.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SM59: Manage RFC Destinations
  SALE: Logical System Configuration
  SPRO: SAP Reference IMG
  SE91: Message Class Management
  
  
  
  Documentation: Refer to SAP Help documentation for more details on configuring RFC destinations and logical systems.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  
  
  By following these steps, you should be able to resolve the CRM_CIC102 error and ensure that the RFC destination for the logical system is correctly configured.