How To Fix CRM_CIC040 - No business partner found

CRM_CIC040 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 040

• Message text: No business partner found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC040 - No business partner found ?

  The SAP error message CRM_CIC040: No business partner found typically occurs in the SAP Customer Relationship Management (CRM) system when the system is unable to locate a business partner (BP) that is required for a specific transaction or operation. This can happen in various scenarios, such as when creating or processing a sales order, service request, or any other CRM-related activity that requires a business partner.
  Causes:
  
  Missing Business Partner: The business partner you are trying to use does not exist in the system.
  Incorrect Business Partner Role: The business partner exists, but it may not have the required role assigned (e.g., customer, vendor).
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect or incomplete information in the business partner master data.
  Authorization Issues: The user may not have the necessary authorizations to view or access the business partner.
  Incorrect Selection Criteria: The search criteria used to find the business partner may be