How To Fix CRM_CIC038 - Valid From date has to precede "Valid To" date

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 038

• Message text: Valid From date has to precede "Valid To" date

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC038 - Valid From date has to precede "Valid To" date ?

  The SAP error message CRM_CIC038 indicates that there is an issue with the date range specified in a transaction or configuration within the SAP Customer Relationship Management (CRM) module. Specifically, the error states that the "Valid From" date must precede the "Valid To" date. This is a common validation error that occurs when the dates are not set correctly.
  
  Cause:
  The error occurs when:
  
  The "Valid From" date is set to a date that is equal to or later than the "Valid To" date.
  This can happen during the creation or modification of records such as pricing conditions, promotions, or any other data that requires a validity period.
  
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check the Dates: Review the "Valid From" and "Valid To" dates in the relevant transaction or configuration screen.
  
  Ensure that the "Valid From" date is earlier than the "Valid To" date.
  
  
  
  Adjust the Dates: If the dates are incorrect:
  
  Change the "Valid From" date