How To Fix CRM_CIC027 - Internal error in the Business Data Display component, no data found

CRM_CIC027 - Overview

• Message type: E = Error

• Message class: CRM_CIC - Interaction Center Framework

• Message number: 027

• Message text: Internal error in the Business Data Display component, no data found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CIC027 - Internal error in the Business Data Display component, no data found ?

  The SAP error message CRM_CIC027 indicates an internal error in the Business Data Display component, specifically stating that no data was found. This error typically occurs in the SAP Customer Relationship Management (CRM) module, particularly when trying to display business data in the CRM Interaction Center (IC) or other related applications.
  Causes:
  
  
  Data Availability: The most common cause is that there is no data available for the specific criteria or filters applied in the Business Data Display. This could be due to:
  
  Incorrect selection criteria.
  Data not being populated in the relevant tables.
  Filters that are too restrictive.
  
  
  
  
  Configuration Issues: There may be configuration issues in the CRM system that prevent data from being displayed correctly.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the data, leading to the system not being able to retrieve it.
  
  
  System Errors: There could be underlying system errors or bugs in the CRM application that are causing the