How To Fix CRM_CHNGPROC_I012 - Error while retrieving data for screen &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CHNGPROC_I - Messages for Change Processes - Extension

• Message number: 012

• Message text: Error while retrieving data for screen &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CHNGPROC_I012 - Error while retrieving data for screen &1 ?

  The SAP error message CRM_CHNGPROC_I012, which states "Error while retrieving data for screen &1," typically occurs in the SAP Customer Relationship Management (CRM) module. This error can arise due to various reasons, including issues with data retrieval, configuration problems, or system performance issues.
  Causes:
  
  Data Retrieval Issues: The system may be unable to fetch the required data from the database due to missing or inconsistent data.
  Configuration Problems: Incorrect configuration settings in the CRM system can lead to errors when trying to access specific screens or transactions.
  Authorization Issues: The user may not have the necessary authorizations to access the data or screen in question.
  Performance Issues: If the system is under heavy load or if there are performance bottlenecks, it may fail to retrieve data in a timely manner.
  Custom Code or Enhancements: If there are custom developments or enhancements in the CRM system, they may interfere with standard data retrieval processes.
  
  Solutions:
  
  Check Data Consistency: Verify that the data required for the screen is present and consistent in the database. You may need to run consistency checks or data correction programs.
  Review Configuration Settings: Ensure that the configuration for the relevant CRM components is correct. This may involve checking settings in transaction codes like SPRO.
  Authorization Check: Confirm that the user has the necessary authorizations to access the data and screens. You can use transaction SU53 to analyze authorization issues.
  Performance Monitoring: Use transaction ST22 (dump analysis) and SM21 (system log) to check for any performance-related issues or dumps that may provide more context on the error.
  Debugging: If you have access to the development environment, you can debug the transaction to identify where the error occurs in the code.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates.
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE80 (Object Navigator), SE37 (Function Module), and SE11 (Data Dictionary) for further investigation.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for CRM to understand the specific functionalities and configurations related to the screen in question.
  
  By following these steps, you should be able to diagnose and resolve the CRM_CHNGPROC_I012 error effectively.