How To Fix CRM_CFG_UPGRADE033 - Attribute &1 Has Multiple References in Knowledge Bases &2, &3, Client &4

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_UPGRADE - Migration of SCE Data Model to Version 4.0

• Message number: 033

• Message text: Attribute &1 Has Multiple References in Knowledge Bases &2, &3, Client &4

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_UPGRADE033 - Attribute &1 Has Multiple References in Knowledge Bases &2, &3, Client &4 ?

  The SAP error message CRM_CFG_UPGRADE033 indicates that there is an issue with an attribute in the CRM system that has multiple references in the specified knowledge bases. This typically occurs during an upgrade or migration process when the system is trying to reconcile data across different knowledge bases.
  Cause:
  
  Multiple References: The attribute in question is referenced in more than one knowledge base, which can lead to conflicts or ambiguity during the upgrade process.
  Data Inconsistency: There may be inconsistencies in how the attribute is defined or used across the different knowledge bases.
  Configuration Issues: The configuration settings for the knowledge bases may not be aligned, leading to multiple references for the same attribute.
  
  Solution:
  
  Identify the Attribute: Determine which attribute is causing the issue by checking the error message details.
  Review Knowledge Bases: Examine the knowledge bases (&2, &3) mentioned in the error message to understand how the attribute is defined and used in each.
  Consolidate References: If possible, consolidate the references to the attribute so that it is only defined in one knowledge base or ensure that the definitions are consistent across the knowledge bases.
  Adjust Configuration: Modify the configuration settings to resolve any discrepancies between the knowledge bases.
  Data Cleanup: If there are data inconsistencies, perform a cleanup to ensure that the attribute is correctly referenced and used in all relevant knowledge bases.
  Testing: After making the necessary changes, conduct thorough testing to ensure that the issue is resolved and that the system functions as expected.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or patches related to this error message.
  Documentation: Review the SAP documentation for CRM configuration and upgrade processes to understand best practices and potential pitfalls.
  Support: If the issue persists, consider reaching out to SAP support for assistance, providing them with the error details and any steps you have already taken.
  
  By following these steps, you should be able to resolve the CRM_CFG_UPGRADE033 error and ensure a smooth upgrade process.