How To Fix CRM_CFG_SC_IL080 - Group cannot be deleted as it is used in product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_CFG_SC_IL - Message Class of package CRM_CFG_SC_IL

• Message number: 080

• Message text: Group cannot be deleted as it is used in product &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_CFG_SC_IL080 - Group cannot be deleted as it is used in product &1 ?

  The SAP error message CRM_CFG_SC_IL080 indicates that a configuration group cannot be deleted because it is currently being used in a product. This is a common issue in SAP CRM (Customer Relationship Management) when trying to manage configuration groups that are linked to products.
  Cause:
  The primary cause of this error is that the configuration group you are trying to delete is still associated with one or more products in the system. SAP enforces this restriction to maintain data integrity and ensure that products that rely on specific configuration groups are not left in an inconsistent state.
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Identify the Product: The error message provides the product identifier (denoted as &1). You need to identify which product is using the configuration group.
  
  
  Check Product Configuration: 
  
  Navigate to the product in question using the SAP GUI or the relevant transaction code (e.g., CRMD_ORDER for CRM orders).
  Check the configuration settings of the product to see if the configuration group is indeed linked to it.
  
  
  
  Remove the Association:
  
  If the configuration group is linked to the product, you will need to either remove the association or change the product configuration to use a different configuration group.
  This may involve editing the product's configuration settings and saving the changes.
  
  
  
  Delete the Configuration Group: Once you have removed the association of the configuration group from all products, you should be able to delete the configuration group without encountering the error.
  
  
  Check for Other Dependencies: Ensure that there are no other dependencies or references to the configuration group in other areas of the system, such as in sales orders, quotations, or other related objects.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  CRMD_ORDER for managing CRM orders.
  CRMD_ORDERADM_H for accessing order administration.
  CRMD_ORDERADM_I for viewing order items.
  
  
  
  Documentation: Refer to SAP Help documentation for more detailed information on managing configuration groups and product configurations.
  
  
  Testing: After making changes, it is advisable to test the product configuration to ensure that it functions correctly without the deleted configuration group.
  
  
  Backup: Always consider backing up your configuration settings before making significant changes to avoid data loss.
  
  
  By following these steps, you should be able to resolve the CRM_CFG_SC_IL080 error and successfully delete the configuration group.